When to expect my order?
Processing:
Enclosures and decor are shipped every day of the week, I aim to ship them within 1-3 working days from order. Please allow up to 5 working days for processing.
Live spiders are shipped on Monday-Wedesday each week, weather permitting*.
*live spiders are shipped only if temperatures on both sides are safe for spider to be shipped in. In colder times I will include heat pack to ensure spider gets to you safe. However with overnight temperatures below 4°C spider shipping will be delayed until better time.
Freight:
UK orders – Usually postage takes around 5 working days to arrive in to the UK
EU orders – Expect 1 to 5 work days depending on the country
Delays – on rare occasions, there may be delays in dispatching your order or during transit. You can check the tracking number by logging into your account (if you created one on a checkout) or just drop me a message with the order number and name.
Holidays and days off:
Because I am the only person running Spoodernest business please keep an eye on store notices for holidays and possible delays or emergencies that can result in shipment delays.
Upcoming days with no shipping: –
Contacts:
***Use Messenger for a quick reply***
or find me on Facebook: spoodernest – Instagram: tuta2pets – Email: spoodernest@gmail.com